Entry Level Customer Service Representative Job at New Catalyst, New Albany, IN

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  • New Catalyst
  • New Albany, IN

Job Description

We’re actively hiring Entry Level Customer Service Representatives to join our team and provide exceptional service to customers while representing some of the most impactful nonprofit organizations and brands.

This is a great opportunity for recent graduates, career changers, or anyone seeking a fresh start with long-term growth potential .

Key Responsibilities:

  • Serve as the primary point of contact for customers during in-person outreach events

  • Deliver clear, friendly, and informative service tailored to customer needs

  • Educate customers on our clients’ mission, services, or campaigns

  • Troubleshoot basic questions and offer real-time solutions

  • Maintain accurate customer records and feedback reports

  • Assist with event setup and campaign materials

  • Represent our partners with professionalism, energy, and purpose

You’re a Great Fit If You Have:

  • A positive attitude and strong communication skills

  • A passion for helping others and making a difference

  • The ability to stay organized and adaptable in fast-paced settings

  • Team-oriented mindset with a willingness to learn

  • High school diploma or GED (college degree a plus but not required)

  • Must be 18 years or older and authorized to work in the U.S.

What You’ll Get:

  • Paid, hands-on training and one-on-one mentorship

  • Fast-track promotion opportunities based on performance

  • Competitive entry-level compensation

  • Fun, inclusive, and energetic team culture

  • Real-world experience in customer service, marketing, and public relations

  • Opportunities to represent national nonprofit campaigns and social impact initiatives

About Us:
We specialize in face-to-face customer interactions that create lasting impressions and drive meaningful change. Our mission is to support impactful organizations through exceptional customer service and event-based outreach.

Apply Now to Start Your Journey!
We're reviewing applications daily and hiring immediately. If you're motivated, people-focused, and ready to grow — this is your opportunity .

Job Tags

Full time, Immediate start,

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